"' Upward communication "'is the process of information flowing from the lower levels of a hierarchy to the upper levels.
12.
Hence, we can consider memoranda as an upward communication process through which any complaint, issues, opinion, views and suggestion are put forward to the authorized level.
13.
A subordinate who is satisfied with his / her upward communication will be less apprehensive about communicating upward than a subordinate who is unsatisfied with his / her upward communication.
14.
A subordinate who is satisfied with his / her upward communication will be less apprehensive about communicating upward than a subordinate who is unsatisfied with his / her upward communication.
15.
It was as if they had not discovered the necessity for feedback, and their management model was that of a strong-willed person forcing or frightening subordinates into lip-service or silence ( like omerta ), like hydraulic pressure radiating from the centre, with no upward communication . talk ) 12 : 58, 5 May 2009 ( UTC)