In a separate report, the Congressional Research Service, a researching agency available to congressional members, said the voluntary standards " may lack the enforceability that the conditions of the ` contract of carriage'may possess ."
32.
Delta provides five-minute phone calls to passengers " seriously delayed " or delayed overnight, although its Contract of Carriage stipulates that first-class passengers can make phone calls anytime they are delayed more than two hours.
33.
This is not a contract of service, even though the carrier may be obliged to drive the vehicle himself and to accept the other's control over his performance : it is a contract of carriage.
34.
If the Rules apply, the entire text of Rules is incorporated into the contract of carriage as a " statutory contract ", and any attempt to exclude the Rules is void under Article III ( 8 ).
35.
"If it is in the contract of carriage, a passenger can clearly bring a breach of contract case if a violation of the contract occurs, " said a senior lawyer at the GAO, David K . Hooper.
36.
The GAO said that other promises are not included in the airlines'existing " contract of carriage, " the fine print on the back of airline tickets or ticket jackets that forms the contract between an airline and its passenger.
37.
And while Continental's spokeswoman said that phone calls had not been provided in the past, the airline's Contract of Carriage specifies that each delayed passenger will be provided with one three-minute long distance telephone call or a 15-word straight telegram.
38.
Jet Train has reduced the paperwork to a boarding card with the " contract of carriage " on the back : I never signed anything and was told that my credit card bill would give me documentation for my expense account.
39.
"American Airlines and the other carriers have beefed up their commitment to the passenger, " said American Airlines'Hotard, who added that American has written its goals of improved service into its contract of carriage, the legal language allowing it to fly.
40.
There is no obligation for the seller to make a contract of carriage, but there is also no obligation for the buyer to arrange one either-the buyer may sell the goods on to their own customer for collection from the original seller's warehouse.
