At the University of North Carolina, Heise began work on affect control theory, a cybernetic approach to impression management through interpersonal action.
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Interactionist concepts that have gained widespread usage include definition of the situation, emotion work, impression management, looking glass self, and total institution.
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There are some simple fixes Roseanne can use to repair her public image, said Anne Warfield of Impression Management Professionals in Minnesota.
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Leary and Kowalski define impression management in general as the process by which individuals attempt to control the impressions others form of them.
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Erving Goffman saw social interactions as a stage performance, with individuals preparing " backstage " and attempting to control their audience through impression management.
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In other words, Goffman believed that impression management can only be achieved if the audience is in sync with the individual s perception of self.
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The concept of self is important to the theory of impression management as the images people have of themselves shape and are shaped by social interactions.
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Impression Management is defined as when an individual attempts to present an acceptable image to those around him or her verbally or nonverbally ( 480 ).
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According to O'Sullivan's ( 2000 ) impression management model of communication channels, individuals will prefer to use mediated channels rather than face-to-face conversation in face-threatening situations.
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Of course, how children are taught about situations and impression management varies greatly by culture, but these processes are regularly seen as part of coming of age.